Privacy Policy
Business Eagles Pty Ltd T/A Business Eagles ("we," "our," "us") ACN: 686 313 691 (registered in the ACT) is committed to protecting the privacy of our clients and website visitors.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website: www.businesseagles.com.au in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website and services, you consent to the data practices described in this policy.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect (but is not limited to) includes:
Name
Email address
Phone number
Company name
Position or title
Business address
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and for our marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Such examples may include;
to provide you with the services which you request
for verifying your identity for security purposes
for marketing our services and products
Disclosure of Your Information
We do not share any personal information with any third parties or share personal information with any other companies or service providers. We may provide personal information to our clients in accordance with our contractual or procurement and bid or tendering process and with your permission.
We may share information we have collected about you in certain situations:
With your consent
To comply with legal obligations
To protect and defend our rights and property
To prevent fraud or illegal activities
With third-party service providers who perform services on our behalf
If there is a serious or imminent treat to someone’s life
If there is a breach of a clients or Australian national security
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Non-Personal Information
We may collect non-personal information about you whenever you interact with our website. This may include your browser name, the type of computer, and technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized, and other similar information.
We may use the non-personal information we collect from you for various purposes, including:
To provide, operate, and maintain our website and services
To improve our website and services
To understand and analyse how you use our website
To develop new products, services, features, and functionality
To communicate with you for customer service, or/and updates and other information relating to the website, and for marketing and promotional purposes
To send you emails
To find and prevent fraud
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us via our contact page at www.businesseagles.com.au
Business Eagles will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. Business eagles will endeavour to respond to your request within a reasonable timeframe.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us via the contact page at: www.businesseagles.com.au
Your privacy is important to us at Business Eagles, and we are committed to protecting your personal information. We appreciate your trust in us and will continue to make efforts to safeguard your privacy.